Expert Services

ScaleDB is invested in the success of its customers; we’re only successful when you’re successful. We are eager to support your efforts and help ensure your success in any way we can. Along these lines, we provide a variety of expert services.

Support

ScaleDB stands ready to help support your efforts and to keep you informed about the latest patched and updates. For the ultra-low price of $13.70 per day (annual contracts) we will provide expert support via phone, chat and email between 9-5 Pacific Standard Time. Our support system and deep knowledgebase are available 24/7. If you are interested in 24/7 support, please contact us for more details.

Product Enhancements

If you require additional functionality that either is not in our product roadmap or you would like to accelerate, we are happy to discuss your needs and whether it makes sense to accelerate the feature. After completely scoping the problem, we will provide a quote for the service on a case-by-case basis.

Remote DBA

ScaleDB is happy to support your business objectives by providing remote DBA services for the ScaleDB environment. Remote DBA services depends upon the scale of the project; please contact us for a personalized quote.

General Insight & Ideas

We are always happy to share insights and ideas with our customers. We want to hear from your what you like, don’t like, what we need to work on and what we can do to make our product even better. We’re also happy to share tips and tricks on how to optimize for ScaleDB either directly via email or through our growing knowledgebase.